Delivery
Standard Delivery
Delivery is currently charged at £5.99 for the first item. Every subsquent 20kg posted the shipping goes up to match. There is a small discount for ordering more items but as we have to send every 20kg seperately we do not receive any scaling discount so there is no saving for us to pass on.
Dispatch
All items are dispatched the next working day following your order.
Please note, these are the seller’s default delivery options. Additional charges and handling times may apply to specific products.
Delivery Estimates
| COUNTRY | ESTIMATED DELIVERY | DELIVERY COST |
|---|---|---|
| Mainland UK | Next Day | £5.99 |
| Argyll and Bute with Loch Lomond and Inner Hebrides | 3 – 5 days | £5.99 |
| Channel Islands: Guernsey | 3 – 5 days | £5.99 |
| Channel Islands: Jersey | 3 – 5 days | £5.99 |
| Firth of Clyde Islands | 3 – 5 days | £5.99 |
| Isle of Man | 3 – 5 days | £5.99 |
| Isle of Wight | 3 – 5 days | £5.99 |
| Isles of Scilly | 3 – 5 days | £5.99 |
| Northern Ireland | 3 – 5 days | £5.99 |
| Orkney Islands | 3 – 5 days | £5.99 |
| Outer Hebrides | 3 – 5 days | £5.99 |
| Scottish Highlands and Isle of Skye | 3 – 5 days | £5.99 |
| Shetland Islands | 3 – 5 days | £5.99 |
Returns
30 Day Refund or Replacement. Read all the information below carefully before purchasing any item/s from our store to avoid any inconvenience after-sale. (This is a legal-contract between the buyer and seller). We stand by our Simple Returns Policy, if you are not happy with your purchase, we accept returns within the first 30 days. (Please note this does not include items which have been used or damaged by the buyer). The Buyer is responsible for the Returns Postage unless there is a problem with the item. If you refuse a delivery, we will incur a return fee of £10.00 which will be deducted from any refunds you receive.
Returns Address: PetsApply, Unit 1 Copdock Mill, Old London Road, Ipswich, Suffolk, IP8 3LA, United Kingdom, GB