Free Shipping on orders £50+

fast, fully tracked

Extensive range of products

high quality & ready to dispatch

Five-star customer service

99.8% positive feedback

Delivery

Standard Delivery

Delivery is charged at a flat rate based on order weight (see below), or orders over £50 are free postage.

0-3kg             – £1.99

3.01-17kg        – £2.99

17.01-40kg      – £4.99

40.01kg+         – £6.99

Dispatch

All items are dispatched the next working day following your order.

Additional charges and handling times may apply to specific products.

Delivery Estimates

COUNTRY ESTIMATED DELIVERY DELIVERY COST
Mainland UK Next Working Day (excluding Sat & Sun) See Flat Rates
Argyll and Bute with Loch Lomond and Inner Hebrides 3 – 5 days See Flat Rates
Channel Islands: Guernsey 3 – 5 days See Flat Rates
Channel Islands: Jersey 3 – 5 days See Flat Rates
Firth of Clyde Islands 3 – 5 days See Flat Rates
Isle of Man 3 – 5 days See Flat Rates
Isle of Wight 3 – 5 days See Flat Rates
Isles of Scilly 3 – 5 days See Flat Rates
Northern Ireland 3 – 5 days See Flat Rates
Orkney Islands 3 – 5 days See Flat Rates
Outer Hebrides 3 – 5 days See Flat Rates
Scottish Highlands and Isle of Skye 3 – 5 days See Flat Rates
Shetland Islands 3 – 5 days See Flat Rates

 

Returns

30 Day Refund or Replacement. Read all the information below carefully before purchasing any item/s from our store to avoid any inconvenience after-sale. (This is a legal-contract between the buyer and seller). We stand by our Simple Returns Policy, if you are not happy with your purchase, we accept returns within the first 30 days. (Please note this does not include items which have been used or damaged by the buyer). The Buyer is responsible for the Returns Postage unless there is a problem with the item. If you refuse a delivery, we will incur a return fee of £10.00 which will be deducted from any refunds you receive.

Returns Address: PetsApply, Unit 1 Copdock Mill, Old London Road, Ipswich, Suffolk, IP8 3LA, United Kingdom, GB

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